Waitress Full-time Job

1 week ago   Tourism & Hospitaltity   Abu Dhabi   84 views Reference: 35976
Job Details

OVERVIEW/BASIC FUNCTION: Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Assist in the maintenance of the restaurant area and equipment. RESPONSIBILITIES: • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. • Ensure that standards are maintained at a superior level on a daily basis. • Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant. • Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.• Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation.• Maintain complete knowledge and comply with all departmental policies/service procedures. • Maintain complete knowledge of P.O.S. and manual systems. • Complete opening side duties as assigned: a. Check quality and amount of all restaurant stock and supplies using checklist. b. Fold napkins. c. Requisition all necessary supplies and transport from storeroom to restaurant. d. Set tables according to service standards e. Set up all condiments (butter, jellies, syrups, juices) and beverages (non-alcoholic) according to service standards.f. Ensure a sufficient supply of all silverware, glassware and chinaware for service. g. Prepare all cold food items (cereals, fruits and salads). h. Check cleanliness and condition of assigned station and service areas; rectify any deficiencies. i. Set up side station with supplies and equipment. • Take guests’ food and beverage orders, utilizing suggestive selling techniques. QUALIFICATIONS: • Experience: Minimum two years’ experience as a Waitress preferable in Luxury properties.• Education: High school diploma. • General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.• Technical Skills: Ability to understand guests' service needs; ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time; ability to focus attention on details; ability to suggestively sell restaurant menu items, beverages and wines; ability to access and input information into P.O.S. system; ability to maintain good coordination and timing while serving orders quickly; ability to exert physical effort in transporting food and beverage guests; ability to endure abundant physical movements throughout the work areas.• Language: Required to speak, read and write English, with fluency in other languages preferred.

Company Description
Rosewood located on Al Maryah Island at the core of Abu Dhabis new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture and culture of Abu Dhabi. Guests will discover spacious guest rooms, fine dining and world-class amenities married to stunning views. Rosewood Abu Dhabi opened its doors in May 2013, the first presence of the Rosewood Hotels & Resorts brand in the UAE. Redefining Arabian hospitality, the hotel offers a distinct and personalized luxury lifestyle experience in the heart of city. Rosewood Abu Dhabi has been recognized as one of the best places to stay and eat by the worlds leading publications, travel magazines and consumer organizations. Warm and intuitive service awaits you at Rosewood Abu Dhabi. We are driven by a sense of purpose to inspire, enrich and positively impact both people and the planet. We are committed to empowering people across our entire ecosystem and to embracing a sustainability approach that puts circular hospitality at the core of our business. We measure our success by the meaningful contribution we can make to the world through Rosewood Empowers and Rosewood Sustains. Rosewood Empowers encapsulates our belief in equal access to opportunity by empowering all our communities through opportunity employment, local hiring, sourcing and partnerships, as well as investing in our associates professional growth, wellbeing and development; while Rosewood Sustains showcases our commitment to growing our lifestyle ecosystem responsibly by embracing circular hospitality and protecting our environment for future generations.