Waiter/Waitress Full-time Job

As a Waiter/ Waitress you are responsible to provide professional service to our guests, ensuring their stay will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service guests within the Club Rotana lounge according to the standard of performance manual of the hotel

• Great and seat customers and serve them in a professional, discreet and personalized way

• Acquire in depth knowledge of the food & beverage menu in order to assist and provide advice to guests

• Consistently monitor quality of food & beverage being served

• Practice good customer relations and attend to customer complaints / queries satisfactorily

• Maintain a high level of hygiene and cleanliness standards in the Club Rotana and upkeep of all service equipment

• Responsible for all service preparations before, during & after the service (mis-en-place and mis-en-scene)

• Ensure minimum wastage, breakage and spoilage

• Actively use up selling techniques to exceed guest expectations and increase revenue

Established in 1903, Taj is The Indian Hotels Company Limiteds (IHCL) iconic brand for the worlds most discerning travellers seeking authentic experiences in luxury and has been rated as Indias Strongest Brand as per Brand Finance India 100 Report 2023. From landmark city addresses to enchanting jungle safaris, and from idyllic resorts to authentic living Grand Palaces, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. Taj's unique portfolio comprises hotels across India, North America, United Kingdom, Africa, Middle East, Sri Lanka, Maldives, Bhutan and Nepal.