Waiter/Waitress Full-time Job
1 week ago Tourism & Hospitaltity Dubai 40 views Reference: 13823Job Details
What Is In It For You
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What You Will Be Doing
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
To carry out any other reasonable duties and responsibilities as assigned.
To perform opening and closing procedures established for the place of work as assigned.
To ensure that the place of work and surrounding area is kept clean and organized at all times.
To handle guest enquiries in a courteous and efficient manner.
To establish a rapport with guests maintaining good customer relationship.
To monitor operating supplies and reduce spoilage and wastage.
To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
Your Experience And Skills Include
Minimum of 1-3 years’ experience in 5* hotel.
Experience in the GCC and/or Middle East Region is a plus.
Excellent communication skills, both written and verbal required.
Be committed to exceeding guest expectations
