UX / UI Designer Full-time Job

Assist in creation & development of the UI/UI roadmap for one of GMG sports division online ecommerce platform

Conduct user research, usability testing, and gather customer feedback to inform design decisions and enhance the overall user experience

Develop user personas, customer journey maps, and other design artifacts to guide the team in creating intuitive and engaging digital experiences

Creative Direction:

Oversee the full P&L of the ecommerce brands, monitor financial performance, and take proactive measures to achieve revenue and profitability targets.

Analyze sales data, market trends, and competitive landscape to identify areas for growth and profitability improvement.

Develop and manage budgets, forecasting revenue and expenses accurately.

Cross-Functional Collaboration:

Collaborate closely with the product team to develop effective User experiences that drives conversion

Work closely with technology and IT teams to optimize the ecommerce platforms, enhance user experience, and ensure seamless integration with other system

Data Analysis and Reporting:

Utilize analytics tools and platforms to gather insights, measure performance, and track key metrics, such as conversion rates, average order value, customer lifetime value, and customer acquisition cost.

Generate regular reports and dashboards to provide visibility into ecommerce performance, identify trends, and make data-driven recommendations for improvement.

Teamwork:

Develop relationship with the product team, marketing team & Customer Service teams to achieve targets Train & Mentor a team of UX/UI Designers

Quickly develop a winning relationships based on trust and quality of execution Manage senior stakeholders by maintaining excellent communication

Personal Development

Usage of AI tools and measurement metrics for UX/UI and data to increase conversion

Attend webinars and UX/UI events Apply learnings to real life projects and examples

Base Requirement: 2+ years in a similar UX/UI role

Minimum Experience and Knowledge:

Bachelor's or Master's degree in Design or a related field.

2+ years of experience in designing user interfaces and interactions, preferably in consumer-focused tech or product companies.

Strong background in utilizing research and analytics to inform design decisions.

Strong presentational skills (Keynote, PowerPoint, etc.).

Job-Specific Skills:

Demonstrated experience in creating flow diagrams, wireframes, prototypes, and visual communication to effectively convey design concepts.

The ability to comprehend complex business problems and establish a design vision for the product in the short, medium, and long term.

Proficiency in applying best practices for mobile and web design, as well as a solid understanding of usability principles and techniques.

Experience collaborating within multi-disciplinary teams, including Product, Engineering, and Commercial departments.

A proven ability to drive the design review cycle and independently fulfill design requirements.

Relevant work experience in web and mobile architecture, demonstrating a comprehensive understanding of design considerations in these domains.

A portfolio of work showcasing user-centered design solutions and demonstrating depth of experience.

Experience conducting user interviews for research and testing purposes, with a strong grasp of user research methodologies.

Software knowledge: Adobe Creative Suite, Figma, Sketch, InVision Studio, Axure, XD, etc.

Strong technical knowledge (SFCC, Magento, React, and Native mobile OS

Behavioural Competencies

Effective ability to manage multiple stakeholders with a can-do attitude.

Strategic thinker and ability to see the big picture with an innovative mind-set.

Strong attention to detail, proactive and flexible approach with ability to multi-task.

Ability to work effectively under pressure and meet established deadlines.

Ambitious, resilient and driven, with the desire to succeed.

A team player capable of working cross-functionally in a collaborative manner and influence without authority.

Results-orientated, with the ability to drive and deliver the implementation of new ideas.

Excellent presentation, time management and delivery skills.

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. On a mission to inspire others to live well and win in ways that make the world better.