Trainer Contact Center Full-time Job

Candidate Profile

Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred

A bilingual English (B2+ level) and native Arabic speaker.

Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)

Strong communication skills, both written and verbal

Proficient in Microsoft Office

Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable

Self-starter, sense of urgency, and works well under pressure

Strong attention to detail

Sense of professionalism and ability to develop good relationships

We create game-changing customer journeys that help brands grow, across the world and into the future.
We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise.
Whether youre a small company with big ideas or a leading global brand, were not just your next-door neighbor, were everyones, everywhere.
It doesnt matter if your customer journey spans channels, technology, or even oceans weve got you covered.
Were behind the scenes of the brands you rely on every day. So chances are, weve already met!