Tour Coordinator Full-time Job

Primary Responsibilities:

• Develop tour packages and offer these to customers, business partners and affiliates

• Design and coordinate the logistics of both small and large scale tours

• Research and secure reliable, quality, and budget-appropriate tour suppliers

• Develop an efficient overall tour itinerary

• Monitor and ensure customer satisfaction throughout the duration of the tour

• Effectively communicate with the tour participants on any updates or changes

• Generate marketing materials and coordinate tour publicity

• Monitor industry trends and stay current with up-to-date news regarding tour safety and security

• Manage tour expenses and adhere to budget

Qualifications:

• Bachelor’s degree in travel and tourism, hospitality management, or related field

• Proven experience as a tour coordinator or tour manager

• Excellent communication, organizational and problem-solving skills

• Aptitude for customer service

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office applications

• Ability to build relationships with stakeholders

• Familiarity with risk management and contract law

• Working knowledge of the relevant local destination markets

• Strong understanding of multiple bookings systems

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
The IIQAF Group of Companies is committed to providing the highest quality services to its customers. In the hospitality sector, the company offers a wide range of services, from hotel and restaurant management to event planning and catering. In the information technology sector, the company provides software development, web design, and IT consulting services. In the tourism sector, the company offers travel and tour packages, as well as destination management services. In the insurance sector, the company provides a variety of insurance products, including life, health, and property insurance. Finally, in the health care sector, the company provides medical services, including primary care, specialty care, and home health care.