Job Details
What You’ll Need To Succeed
Understands how to engage, empathise and up-sell with High Net Worth, luxury customers
Has extensive product and brand awareness in the luxury goods market
Fluent in another language - not requirement but preferable
Team player
Flexible and able to be hands on
Excellent communication skills
Analytical approach to solving problems and improving processes
Commercially astute and willing to challenge the status quo
Cultural fit for a fast-paced growth business (resilient, problem-solving, quick learner, etc.)
An autonomous self-starter – always thinking of new ways to tackle challenges and thrives on pressure
Social media savvy and confident with learning to use new platforms
Motivated by personal sales targets and thrives on exceeding them
Thrives in an ‘all hands on deck’ environment.
Keep pace with a constantly evolving business and relish a challenge.
Previous experience in private / luxury shopping , or experience in the luxury retail, hospitality or lifestyle industries
Flexible and hungry to develop their skill set and industry experience
Company Description
We are Chalhoub Group, a leading partner for luxury across the Middle East for over 60 years. By blending our Middle East expertise, deep understanding of the local customer and intimate knowledge of luxury, were dedicated to making every customer experience unforgettable. For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. To keep the innovation journey going, the Group has set up The Greenhouse, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
