Technical Author Full-time Job

What you'll do on a regular basis

Create, maintain and improve software documentation

Work with engineering team members, to help them make effective documentation contributions

Influence the development of the product, as an expert user of the product, who has important opinions about its function and design

Engage with user communities to ensure that our documentation meets their needs

Encourage and support community engagement in and contribution to documentation

Help standardise the structure, presentation, style and language of content across products

Collaborate with documentation peers to advance the state of the art in documentation at Canonical

Challenge and advance documentation understanding and best-practice, as part of a disciplinary team

Our best candidate

Cares deeply about functional written communication

Is a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentation

Has a record of community engagement, in open-source software, documentation, research or other disciplines

Is sympathetic to the needs and challenges of open-source software and its communities

Demonstrates technical curiosity, and is fascinated by software technology and its challenges

Has demonstrable documentation skills, insight and enthusiasm

Has experience of software development contexts; is familiar with: Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages Has excellent written and verbal communication skills

Holds a BSc/BA degree or equivalent

Is able to travel twice a year for up to two weeks for events

Additional Skills That You Might Also Bring

Deep technical domain knowledge

Open-source community leadership and management

User-experience, interaction or visual design

We deliver open source to the world faster, more securely and more cost effectively than any other company.We're also the publishers of Ubuntu, the worlds most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000+ contributors. Ubuntu means 'humanity to others'. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation.Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world's biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world's most productive developers.Secure and reliable, elegant and intuitive, and open for innovation - this is the future of open source, which is why we're proud to be the developers of the fastest growing Linux in the world despite already being the most widely deployed.If you're interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference.