Supervisor - Passengers Transit Smart Monitoring Full-time Job

2 days ago   Transportation & Logistics   Dubai   41 views Reference: 36010
Job Details

KEY RESULTS ACCOUNTABILITIES

# Distribute tasks among employees and ensure that they follow the approved tasks in the schedule

# Perform other related responsibilities associated with the position as appropriate

# Supervising and contributing to monitoring the section activities through smart monitoring systems

# Providing the necessary data and information through smart monitoring systems for the internal and external

parties and supporting the monitoring, inspection and investigation processes according to the approved

policies and procedures

# Contribute to updating the section’s database and sharing it with the section’s employees

# Implement security and safety procedures in the smart monitoring section, making sure that the necessary

supplies are available

# Implementing the evacuation plan in the section and the procedures taken by the operators

# Implement field visits as directed from the chief supervisor and section manager

# Receiving and addressing both internal and external feedback and complaints, forwarding them to

the appropriate authorities, suggesting corrective actions and solutions, actively participating in their

implementation, and ensuring their resolution to prevent recurrence.

# To communicate with relevant parties within and outside the organization in the best interest of the work

# Perform other tasks and responsibilities related to the job and as assigned

# Follow-up the accuracy of violations and contribute to the non-repetition of errors through continuous

guidance and develop positive solutions

# Evaluating employee performance through full supervision of them to ensure they follow the work schedule,

approved policies and procedures, issued circulars, and providing support and solutions to overcome work

obstacles

# Carry out daily, weekly and monthly reports including the staff performance, the obstacles and challenges they

encounter, and statistics from smart monitoring systems in the section, and provide recommendations

# Ensure that employees know and implement the policies, decisions, work systems and procedures

# Escalate critical and non-critical problems and obstacles according to the approved escalation plan

# Contribute to achieving section and department performance indicators, follow up the implementation of

corrective actions and measuring their impact

# Adhering to the directives provided by the primary supervisor and Section manager and complaints,

forwarding them to the relevant authorities, proposing corrective actions and solutions, contributing to their

implementation, and ensuring their non-recurrence

# Monitor the performance of smart monitoring systems in the section, submit support requests, and follow up

and submit recommendations to the relevant authorities

Qualifications

Education:

# High school +5 / Diploma in Business Administration from a recognized University +2 years of relevant

working experience

Company Description
The Roads and Transport Authority (RTA) came into formation in November 2005. It is responsible for planning and executing transport and traffic projects in Dubai, preparing legislation and strategic plans, planning and constructing the Dubai Metro, developing other integrated solutions of road systems and marine networks that are safe and in line with the citys economic development plans and the highest international standards