Supervisor - In Room Dining Full-time Job
3 months ago Tourism & Hospitaltity Dubai 80 views Reference: 46107Job Details
What You Will Do
Supervise the daily operations of the room service team, ensuring prompt and efficient service delivery to guests.
Train and motivate team members to maintain the highest standards of guest satisfaction and service excellence.
Oversee order-taking, food preparation, and delivery processes, maintaining adherence to established guidelines and hygiene standards.
Monitor and manage inventory, including food and beverage items, to control costs and prevent waste.
Respond promptly to guest complaints and special requests, addressing issues effectively and offering appropriate solutions.
Collaborate with other departments to ensure smooth coordination and communication for guest requests and requirements.
Monitor team performance and provide regular feedback, conducting performance appraisals, and suggesting training opportunities to enhance staff skills and knowledge.