Sr. Manager/New Markets Sales Full-time Job

Key Responsibilities:

• Build, foster and maintain relationships with key accounts in the digital telco solutions portfolio that generate high revenue and/or provide substantial grown opportunities and potential

• Build expertise for specific digital JV propositions (for example MVNO and Digital B brands) and utilize said experience

and expertise to close sales and assist clients with their needs

• Acquire a thorough understanding of key customer needs and requirements for all key account holders and articulate

specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth

• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

• Ensure that the correct products/ solutions and services are delivered to customers in a timely manner

• Identify opportunities and develop, if necessary, robust business cases for new solutions required by key account

customers, to instigate decision-making

• Serve as the link of communication between key account customers and internal teams

• Resolve any issues and problems faced by key account customers and deal with complaints to maintain trust, and

escalate issues as needed to the Director of Commercial Operations

• Play an integral part in generating new sales that will turn into long-lasting relationships

• Be the customer trusted advisor for key account customers to help them envision a transformational roadmap

• Advocate for e& international DJV vision, value proposition and diverse offerings, by conceptualizing, planning, and

leading adoption of its solutions among existing and potential key accounts

• Prepare regular reports of progress and forecasts for consumption by internal and external stakeholders using key

account metrics (for instance, periodical sales, YoY sales growth, etc.)

• Continue to provide overall relationship management services to key accounts in the development, delivery and

operations phase, in order to address issues or bottlenecks and escalate to Director Commercial Operations

Communicate and collaborate with the Joint Venture partner teams including technology, customer success and

operations.

• Create a sales pipeline of new markets and new opportunities that can add overall value to the business unit

Requirements:

Bachelor’s degree in business, Information Technology or related fields with 5+ years of total experience in technology sales and consulting driving customer business outcomes. 2+ years of experience in a leadership commercial position in b2b digital telco sales.

For more than four decades, we have connected people and now weve evolved to become the digital telco of the future. Our mission is to grow, transform and excel as the regions technology leader while enhancing digital customer experience and operation agility.etisalat by e& offers digital experiences that cater to your new lifestyle and demands beyond just telecom and are not limited to gaming, health, and insurance. We will continue to be your trusted partner and advisor, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces like private networks, autonomous vehicles, and AI.Together, we embark on this new era of etisalat by e& and step into a new world of possibilities.We are etisalat by e&. #makepossible