Spa Therapist Full-time Job

• Manage overall operations of the spa

• Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards

• Ensure client experience is proficient including bookings, payments, and consultation cards

• Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development

• Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes

• Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement

• Manage customer feedback effectively to ensure continuous service and programme improvement

• Instill brand values and standards to maintain quality on a daily basis

• Liaise with other hotel departments

• Ensure customers and guests receive friendly and consistent personalised service from all team members

• Respond to audits to ensure continual improvement is achieved

• Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed

• Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guestsWhat are we looking forA Spa & Recreation Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management experience within the spa industry

• Ability to meet financial targets

• Ability to work under pressure

• Excellent grooming standards

• Willingness to develop team members and self

• Flexibility to respond to a range of different work situations

• Ability to work on your own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions: :

• Knowledge of the local market

• Relevant qualifications

Hyatt is guided by its purpose: to care for people so they can be their best. Hyatts portfolio includes more than 1,000 hotel and all-inclusive properties in more than 65 countries across six continents, including under the Park Hyatt, Miraval, Grand Hyatt, Alila, Andaz, The Unbound Collection by Hyatt, Destination by Hyatt, Hyatt Regency, Hyatt, Hyatt Ziva, Hyatt Zilara, Thompson Hotels, Hyatt Centric, Caption by Hyatt, JdV by Hyatt, Hyatt House, Hyatt Place, UrCove, and Hyatt Residence Club brands, as well as properties under the AMR Collection brands, including Secrets Resorts & Spas, Dreams Resorts & Spas, Breathless Resorts & Spas, Zoëtry Wellness & Spa Resorts, Alua Hotels & Resorts, and Sunscape Resorts & Spas (stay tuned for when and how AMR Collection properties will participate in World of Hyatt).
This page is used to provide information about Hyatt Hotels Corporation, one or more of its direct or indirect subsidiaries or affiliates and/or hotels operating under a Hyatt-affiliated brand. Terms like Hyatt, we, our, us, and other similar terms are used for convenience only and should not be understood to be a precise designation of any one particular entity. Individuals may independently identify themselves as working or having worked at Hyatt or a Hyatt hotel by associating with this page, but please note that such self-identification should not be treated as a designation of employment by a particular entity or hotel or confirmation that an individual was employed by Hyatt or the particular entity or hotel that may have employed such individual. In some cases, an individual may have been employed by an affiliate of Hyatt Hotels Corporation or by an owner or franchisee of a Hyatt-branded hotel.