Shisha Supervisor Full-time Job

What You'll Do?

To be punctual with an exceptional appearance in full uniform and appropriate footwear.

Regard all guests with a smile, happy, friendly, and professional attitude.

Ensure a clean, safe, and well-maintained restaurant area.

Ensure a clean, safe, and well-maintained workstation.

To ensure a timely and safe delivery of products from sale.

Work closely, assist, and communicate with the waiters and floor staff listening and understanding instructions and paying attention to what is happening around you

Promote and sell Shisha products for maximum sales.

Must be available to answer questions, and queries effectively, ensuring the client’s needs are met throughout the whole of their visit

Seeking guidance from floor staff and supervisors for complaints and issues when necessary.

Understand the infirmary procedures and assist anyone in need of medical attention.

Must be energetic and fun, willing to approach, engage, and sell to clients.

Provide exceptional customer service, a great work attitude, and professional service to ensure clients overall experience.

Report any breakage to the supervisor

What Are We Looking For?

Minimum high school academic

Experience minimum 1-year similar position

Good talent, good appearance, good presentation, smile.

You must have an aptitude for life, fun and confident, and a great work ethic

A good understanding of sales and the confidence to upsell.

A good team player but self-motivated and with integrity in dealing with others incorporating great customer service.

Willingness to always improve and learn new skills and be client-focused

Kitopi is a tech-powered, multi-brand restaurant. Founded in January 2018, our mission is to satisfy the worlds appetite. We currently partner with over 200 brands, across UAE, Bahrain, KSA, Kuwait and Qatar, operating 200+ kitchens.
Our smart kitchen operating system (SKOS) - built in house, ensures speed and efficiency, in all our operations, across the business, with a focus on making sure our customers are always satisfied and that their brand is continuously growing.
Kitopi enables restaurants to open delivery only locations by providing the necessary infrastructure and software with minimal capital expenditures and time as well as taking care of the entire customer experience journey: receiving and processing orders, cooking, delivery operations and managing customer feedback.