Service Owner Platform Virtualization & Computer Full-time Job

3 weeks ago   IT & Telecoms   Abu Dhabi   52 views Reference: 33652
Job Details

Key Accountabilities

Owner of service responsible for keeping service healthy and for delivering enhancement on it.

Own any GSO or Audit findings related to service and ensure their resolution.

Team management

Work across multiple Service Delivery Teams

Project execution

Responsible for managing the service for BAU and Projects

Responsible for the design, build, Maintain the Operational SLAs, Incident Tracking, Roster Preparation, monthly reporting for management etc.

Responsible to design and give solution to business application as per company requirement to secure the data and utilize managed services by company.

Work on Automating the day-to-day operations and delivering the infrastructure thru code [IaC and Automation tools].

Work with Internal stakeholders to architect and business solution for respective owned technologies.

Vulnerability and Patch Management on all virtualization layers and maintain Hybrid cloud environment. Cloud environments include Azure/AWS and G42.

Manage the team members and align them on projects & BAU Tasks to full fill the delivery requirement.

Managing multiple services as owner and End to end management

Responsible to manage Incidents, Problem management, BAU tasks & managing infra and business project with the alignment of team members


Overall, 15-20 years of experience in device and endpoint management.

5-8 years of handling technical projects and experience of min 2-3 years in Virtualization and Cloud tools planning & Implementation

Experience with vSphere, San and Nutanix

Experience with Networking technologies on Cloud and on-premises such as ER, DC, NSX and Cisco ACI knowledge

Experience in Vulnerability Management

Understanding of Automation playbooks and Scripting

Background in VM performance fine tuning and maintenance

Understanding in deployment of VM’s with IaC ,K8’s solutions and packaging, and distribution

compliance monitoring and reporting

Scripting knowledge in PowerShell, Terraform

Certifications – VCP/NCP/Cloud certifications

Company Description
FAB, the UAEs largest bank and one of the worlds largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Headquartered in Abu Dhabi, in Khalifa Business Park, the banks international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates.
To empower its customers and clients to Grow Stronger, FAB is initiating a powerful movement, which goes beyond banking. The Grow Stronger movement represents the banks promise to support its stakeholders goals and growth ambitions, providing ideas, tools and expertise to help them become stronger, today and in the future. Through a strong, diversified balance sheet, leading efficiency and a solid corporate governance structure in place, FAB is set to drive growth forward.