Server Full-time Job

3 weeks ago   Facilities Management   Dubai   24 views Reference: 26837
Job Details

What will I be doing?

As a Server, you are responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. A Server carries the responsibility of thoroughly understanding the menu, food offerings and food contents. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations

Use every possible opportunity to gain knowledge in all areas of bar supervision

Ensure all tables receive their drinks and food as requested

Maintain the cleanliness of all equipment used during shifts

Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times.

Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents

Ensure that all before/after service mise en place is completed to the correct standard

Comply with Company Health & Safety, and Fire Regulations and procedures

Adhere to the Company disciplinary policy when necessary

Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques

Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it

Meet or exceed the monthly drink profit margin target

What are we looking for?

A Server serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Customer Service experience in supervisory or above capacity

A warm personality, attentive and smartly presentable

Ability to listen and respond to demanding Guest needs

Excellent leadership, interpersonal and communication skills

Accountable and resilient

Committed to delivering high levels of customer service

Ability to work under pressure

Company Description
Hilton is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 150 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton onFacebook,Twitter,LinkedIn,InstagramandYouTube.