Senior Specialist Card Services Full-time Job

4 days ago   Others   Dubai   13 views Reference: 36053
Job Details

Key Results Accountabilities

Designing and developing services in Nol systems projects, including technical projects related to sales, payment and packaging devices in accordance with the terms of agreements concluded with the entities.

Design services and products for digital payment systems in accordance with the standards of creativity and innovation and advise organizational units regarding design requests.

Developing Nol services and products, digital payment systems services, designing the user journey, and providing recommendations based on best practices to improve customer happiness outcomes.

Coordinate and follow up closely with the concerned authorities to ensure compliance with standards and best practices related to smart payment media and card services and products.

Follow up and verify the customer's journey with the system of Nol, including vending machines, payment and packaging, and the extent of their compliance with the agreements concluded with the concerned authorities and their compliance.

Preparing the necessary reports that reflect the weaknesses of Nol's services and products and providing the necessary analysis to the direct supervisor to help take the necessary measures to reduce them and ensure that they do not recur.

Implementation of quality management models based on (EFQM, DGEP or ISO) for Nol services

Preparing analytical reports and a summary of data for the results achieved, submitting them to the director of the department, and ensuring that they work on them in accordance with the rules and standards of the authority.

Qualifications

Bachelor's degree in Management Information Systems, Computer Information Systems from an accredited university with a minimum of 8 years of work experience

Company Description
Dubai Careers is an innovative, centralized job portal that enables jobseekers across the globe to access hundreds of opportunities in Dubai government entities - private sector jobs are soon to be included.
Developed by Smart Dubai, to help organizations connect with the right candidates using a smart-match process that maps candidates to best fit positions through a ranking system.
Job seekers features include:
Registering easily
Recommending a family member or a friend
Sharing a selected job via social networking platforms
Attending video interviews using smart devices
Using Arabic to apply for jobs 1st employment portal to use this language
Building career profiles and directly linking them to the applicants account on LinkedIn - the exclusive network partner for Dubai Careers
Applying under categories such as People of Determination, Fresh Grads, Emiratis
Looking for volunteering opportunities - a step towards supporting the UAEs Year of Giving
"Qualified people are the main pillar required to fulfill the leadership's vision of seeking the smartest and happiest city in the world, H.E. Wesam Lootah, CEO of Smart Dubai Gov