Senior Officer Property Management Full-time Job2 weeks ago Real Estate Abu Dhabi 25 views Reference: 27383
Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.
Promote the organisation’s values and ethics in all activities within the team to support the establishment of a value driven culture within the bank.
Budgeting and Financial Performance
Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.
Policies, Systems, Processes & Procedures
Provide inputs and implement policies, systems and procedures for the assigned team so that all relevant procedural/legislative requirements, are fulfilled while delivering a quality, cost-effective service.
Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reductions.
Prepare sectional statements and reports timely and accurately to meet FAB and departmental requirements, policies and quality standards.
Job Specific Accountabilities
Handle the issuance of contracts, renewal and termination of contracts for the Abu Dhabi property portfolio.
Ensure the operational PM procedures defined in the Operations Manual are complied with and the appropriate documentation is raised.
Oversee the connection/disconnection of utilities, water and electricity, and registration for existing properties under management, depending on the status of the contract.
Undertake registration with Tathweeq for all new projects, or existing properties under management.
Ensure renewal notifications are issued to individual tenants three months prior to expiry of contracts.
Handle renewal of contracts, process rent reduction requests, break-lease and short lease extensions as per the procedures outlined in the Operations Manual
Collect all administration charges pertaining to the issuance, renewal, postponement, ADDC utilities and VAT charges.
Handle all enquiries from existing tenants relating to property management.
Receive and log into CMS any service request or complaint from an existing tenant on receipt to ensure service levels are maintained.
Deliver an engaging and unified customer experience to prospective and existing tenants.
Critical tenant’s complaints to be handled immediately.
Follow up with the companies to settle the VAT amount.
Follow up with the tenant’s replace the cheques to be under FAB Properties name after the management transfer to our bank and ensure all data input properly while property take over.
Liasie/co-ordinate with third party companies (360&Khedima) to issue Tawtheeq contracts for freehold properties and settle the invoices.
Headquartered in Abu Dhabi, in Khalifa Business Park, the banks international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates.
To empower its customers and clients to Grow Stronger, FAB is initiating a powerful movement, which goes beyond banking. The Grow Stronger movement represents the banks promise to support its stakeholders goals and growth ambitions, providing ideas, tools and expertise to help them become stronger, today and in the future. Through a strong, diversified balance sheet, leading efficiency and a solid corporate governance structure in place, FAB is set to drive growth forward.