School System administrators Full-time Job

1 week ago   Human Resources   Abu Dhabi   53 views Reference: 35477
Job Details

Drive the implementation of new and updated Systems

Develop an in-depth knowledge of education systems.

Create and conduct routine administration and maintenance of a range of systems.

Installation and configuration of software and support with integration projects.

Assisting in the implementation and set up of new systems across.

Troubleshoot software errors by running diagnostics, documenting problems and resolutions, prioritising problems, and assessing the impact of issues.

Upkeep of documentation and technical specifications regarding systems.

Assisted in the setup/creation and carry-through of end-user helpdesk support efforts, ensuring all related application issues were resolved promptly with minimal disruption.

Perform routine/scheduled audits of systems, including coordinating relevant backups.

Ensuring new system setups conform to specified policies.

Configuration and upgrading of systems (on-prem and cloud-hosted).

Train and assist school personnel in utilising systems regarding data entry, retrieval, storage, security, manipulation, reporting, and disposal.

Set up user accounts and assign correct access permissions.

Support end users (password reset, lock\unlock accounts, etc.)

Implement group policies (access and permissions) for user accounts.

Update systems with new releases, patches, and upgrades

Support and resolve software and application issues.

Troubleshooting, root cause analysis, and documentation of system issues

Monitoring system performance

Performs other related duties as required and assigned.

Bachelor's degree in computer science, Information Technology, or similar

At least three years of experience managing education systems.

Must have experience managing school information systems, such as iSAMs, Engage, PowerSchool, etc.

Experience setting up & implementing new software in schools is advantageous

Working knowledge of school information systems

Strong customer service skills

Problem-solving

Multi-tasking

Company Description
Sundus is a leading Recruitment and Outsourcing company in UAE, with a market presence since 1998. Sundus is a 100% Emirati Owned and managed company and is supported by a highly diversified international team with extensive experience in Human Resource Management. Sundus is a fully compliant business holding licensed On Demand Labor Supply (ODLS) and Executive Search and Manpower Supply services in the Emirates of Abu Dhabi and Dubai, which gives us a pan UAE outreach. Additionally, Sundus is a certified body to the International organization for Standardization, ISO:9001:2015, ISO:45001:2018 , which has enabled us to have an integrated Quality, Health, Safety and Environment Management (QHSE).
Sundus is an Arabic word that denotes fine silk brocade. It epitomises purity and transparency which is in harmony with our core values, outlined in our vision.
Sundus provides its services to various vertical sectors including Aerospace and Aviation, Alternate Energy, Banking, Call Center, Construction, Telecommunication, Education, Healthcare, Engineering, Hospitality, IT, Oil & Gas, Transport, Ports and Retail.