Sales Manager Full-time Job

1 week ago   Sales & Marketing   Dubai   195 views Reference: 37881
Job Details

What will I be doing?

As Sales Manager - Corporate at Waldorf Astoria Dubai International Financial Centre, you are responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel. Also develops strategic action plans for hotels to drive measurable, incremental sales revenue.

Identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team. Additionally work with individual hotel teams to identify skill development areas and properly deploy sales and marketing resources.

Responsible for Corporate and Group segment.

Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.

Update action plans and financial objectives quarterly.

Identify new markets and business opportunities and increase sales.

Represent the Hotel in various events and exhibition.

Implements all sales action plans related to your market areas as outlined in the marketing plan.

Conducts daily sales calls and arrange property level site inspections for corporate clients.

Able to provide quick and timely responses, immediate communication to all related departments, develop professional long term business relationships.

Provide the highest quality of service to the customer at all times.

Participates in sales calls with members of sales team to acquire new business and/or close on business.

Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).

Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.

Assess additional training needs based on data gathered and interaction with sales team from property visits.

Attending all department and hotel meetings as necessary.

Targeting key accounts potential for the hotel.

Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

Develops relationships within community to strengthen and expand customer base for sales opportunities.

Manages and develops relationships with key internal and external stakeholders.

Acquiring and developing new business accounts and preparing sales proposals for clients.

Closely following up on all business leads within a 24 hour response time line to clients

Company Description
Hilton is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 150 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton onFacebook,Twitter,LinkedIn,InstagramandYouTube.