Sales Manager Full-time Job

2 weeks ago   Sales & Marketing   Dubai   82 views Reference: 20098
Job Details


Monitors competitors’ activities and assists in marketing intelligence.

Refers sales leads to appropriate personnel within the InterContinental Hotels Group.

Sells to new, existing and prospective customers considering goals set forth in the sales

Strategy, negotiating optimum rate for the benefit of the business.

Services existing business through management of account bases.

Develop and maintain a regular pattern of sales calls (minimum of 25 sales calls)

Provides direction on, and conducts market

Travel when required to promote the hotel and develop potential business.

Monitors existing business and inputs into sales strategy meetings to maximise business.

Initiates and prepares tenders for business.

Assesses sales and marketing data.

Assists with the preparation of new products and services.

Assists in the evaluation of sales and marketing activities.

Analyses sales mix and likely impac

Actively solicit and book business following hotel standards.

Attend Industry Exhibitions to represent the hotels in front of prospect clients.

Grows existing business and establishes and pursues leads which will develop business

Initiates and prepares tenders for business

Monitors existing business and inputs into sales strategy meetings to maximize business.

Services existing business through management of account bases

Manage Accounts and ensure the constant generation of new corporate prospects for self


Work within the company’s Human Resource Management System to ensure the departmental

performance of staff is productive.

Duties include:

Prepare detailed induction programmes for new staff.

Maintain a comprehensive, current and guest focused set of departmental standards and

procedures and oversee their implementation.

Ensure training needs analysis of your departmental staff is carried ou

Programmes are designed and implemented to meet needs.

Actively work at developing your staff and identify high potentials.

Maintain training records for all direct reports and ensure they do the same for their staff.

Conduct probation and formal performance appraisal in line with company guidelines.

Coach, counsel and discipline staff, providing constructive feedback to enhance performance.

Regularly communicate with staff to maintain good relations

Guest Experience

Conduct client interviews to touch-base feedback and create future opportunities

Entertain clients three times minimum per week to break the ice / promote the hotel’s facilities

and to grow relationships

Plan and conduct familiarization tours and site inspections.

Demonstrate service attributes in accordance with industry expectations and company

standards including:

Being attentive to guests.

Accurately and promptly fulfilling g

Anticipate guest’s needs.

Maintain a high level of knowledge which affects the g

Demonstrating a ‘service’ attitude

Taking appropriate action to resolve guest complaints


Bachelor’s degree / higher education qualification

Minimum of 2 years experience in the same field Sales & Hospitality

Good communication skills

Company Description
About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.