Sales Associate Full-time Job

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service

Assess customers needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis

“Go the extra mile” to drive sales

Maintain in-stock and presentable condition assigned areas

Actively seek out customers in the store

Remain knowledgeable on products offered and discuss available options

Process POS (point of sale) purchases

Cross-sell products

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Comply with inventory control procedures

Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements

Proven work experience as a Retail Sales associate, Sales representative or similar role

Basic understanding of sales principles and customer service practices

Proficiency in English

Basic Math skills

Working knowledge of customer and market dynamics and requirements

Track record of over-achieving sales quota

Hands-on experience with POS transactions

Familiarity with inventory procedures

Solid communication and interpersonal skills

A friendly and energetic personality with customer service focus

Ability to perform under pressure and address complaints in a timely manner

Availability to work flexible shifts

High school degree; BS degree in Marketing or related field would be a plus

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
The IIQAF Group of Companies is committed to providing the highest quality services to its customers. In the hospitality sector, the company offers a wide range of services, from hotel and restaurant management to event planning and catering. In the information technology sector, the company provides software development, web design, and IT consulting services. In the tourism sector, the company offers travel and tour packages, as well as destination management services. In the insurance sector, the company provides a variety of insurance products, including life, health, and property insurance. Finally, in the health care sector, the company provides medical services, including primary care, specialty care, and home health care.