Sales Agent Full-time Job

3 weeks ago   Sales & Marketing   Dubai   41 views Reference: 26844
Job Details

What will I be doing?

As a Sales Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Sales Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Sales Agent will perform the following tasks to the highest standards:

Convert, quickly, inquiries into contracted business

Respond, positively, to sales inquiries to develop future sales leads

Identify sales leads, as appropriate

Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation

Provide prompt and efficient service while maintaining the hotels brand standards

What are we looking for?

A Sales Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

A passion for delivering great customer service

A highly professional telephone manner and excellent communication skills

Outstanding administration and organizational skills

Intermediate computer proficiency

Fluent in Arabic Language

Company Description
Hilton is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 150 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton onFacebook,Twitter,LinkedIn,InstagramandYouTube.