Runner Full-time Job

1 week ago   Tourism & Hospitaltity   Dubai   87 views Reference: 34407
Job Details

Greet guests and present them with the menu.

Inform guests about the special items for the day and menu changes if any.

Suggest food and beverages to the guest and try to upsell.

Take food and beverage orders from the guest on the order taking pads.

Performing basic cleaning tasks as needed or directed by supervisor / manager.

Filling in for absent staff as needed in any of the F&B areas within the hotel.

Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy, without egg etc.

Communicate to the guest and provide assistance with their queries.

Work as a team to get all the job tasks completed in any given time.

Observe guests and ensure their satisfaction with the food and service.

Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.

Properly opening and pouring wine at the table.

Adhere to grooming and appearance standards consistently.

Understands and can communicate products and services available at the resort.

Must have some familiarity with basic cooking knowledge. Must have complete menu knowledge for their restaurant / area.

Help other areas of the restaurant such as answering telephones and completing financial transactions.

Print closing report and drop the cash with the front office / accounts department.

Close the shift on the POS terminal.

Other tasks as assigned.

Qualifications

Excellent communication skills in English, both written and verbal; knowledge of Arabic is an advantage

Trustworthy with attention to detail and high levels of accuracy in their work

Pro-active and energetic with a positive 'can do' attitude

Ability to multi-task with prioritization skills

Knowledge of the products/items selling in the outlet

Proficient in the use of Micros

Company Description
We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.