Room Service Order Taker Full-time Job

Every day is different, but you’ll mostly be:

Answers the telephone efficiently and suggests food and beverage items using up selling technique

Takes guest orders accurately, repeats the order and quote delivery time

Communicates orders and notifies of special requests

Minimising waste and keeping your supervisor or duty manager in the loop about any unsafe equipment, low supplies, or safety incidents

Taking on ad-hoc duties to keep the service running smoothly

What We need from you:

The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling

A good grasp of reading, writing and basic maths

The flexibility to work night, weekend, and holiday shifts

Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required and fluent in the local language

Great communication – you’ll be warm, welcoming, and easy to talk to

About IHG®
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.
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Essentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotels
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Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.
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