Restaurant Manager Full-time Job

2 weeks ago   Tourism & Hospitaltity   Dubai   271 views Reference: 35797
Job Details

What You'll Do?

Sets with Operations Manager the AOP for his Restaurant

Sets with the Operations Manager the monthly Restaurant Business Plan.

Sets objectives for the restaurant and reviews it with his team periodically.

Controls day-to-day operations by scheduling labour, ordering food and supplies, and developing the restaurant team

Taking responsibility for the business performance of the restaurant.

Analyzing and planning restaurant sales levels and profitability.

Organizing marketing activities, such as promotional events and discount schemes.

Preparing reports at the end of the shift/week, including staff control, food control and sales.

Creating and executing plans for department sales, profit and staff development.

Ensures complete and timely execution of corporate & local marketing programs

Develop the local store marketing plan in coordination with the marketing department.

Develop home delivery plans, coordinate with home delivery management team to accomplish the set objectives, analyse the impact of HD as an additional service on the sales target.

Achieve the SOS Target

Control the driver productivity and achieve the required target

Set plans for the additional services to improve the business & maximize the sales.

Follow up & update any information about the competitor’s position in the market in coordination with marketing dept., which may affect the business plans

Develop a network of effective public relations with the society (governmental Organizations, Participation in the social special events etc. to maximize the sales & to create the brand awareness in the market.

Ensure proper sales forecasting

Setting budgets and agreeing them with senior management.

Planning and coordinating menus.

In charge for outlet treasurer such us petty cash, fund & all kind of sales transaction.

Control current budgeted and forecasted revenuesSales:

Total sales versus plan

Up selling activities versus plan

Analyse the operations/ P&L to determine deviations from standards and take corrective measures.

Ensure proper stock level is maintained.

Review the Restaurants purchasing plans in coordination with Purchasing & stores dept., to make sure that all restaurants need

Controls profit & loss, by following the Control/Security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions.

Food Cost % Vs Plan

Labor Cost % Vs Plan

Waste & Damage % Vs Plan

Wrapping Material Cost % Vs plan

Transaction Growth

Sales growth Vs Last Year

Ensures local health and safety codes, and company safety and security policy are met

Coordinating the entire operation of the restaurant during scheduled shifts. Managing staff and providing them proper & clear duty schedule

Ensures maintenance of equipment, facility, and grounds with a preventative maintenance program

Ensures food quality and 100% customer satisfaction, Responding to customer complaints. Meeting and greeting customers and organizing table reservations

Ensures a safe working and customer experience environment by facilitating safe work behaviours of the team

Focus on customer satisfaction strategies, develop the needed action plans to maintain a high standards of services in all restaurants according to the operation manual.

Maintain customer mania spirit within the restaurant team, train and empower TM to handle complaints. Ensuring that all employees adhere to the company's uniform standards

Participate in Setting products development & new products plans in coordination with the Quality Assurance Department –H.O. to maintain the progress in the business.

Advising customers on menu and orient them as per their choice.

Develop effective relationship with supporting departments (training, Maintenance, etc.)

Work with the Area manager to determine the proper nationality mix for management and team members.

Ensures that the customer mania mindset is embedded in his restaurant and sets the example for his team. Responsible for Employee Training, orientation and motivating.

Company Description
Kitopi is a tech-powered, multi-brand restaurant. Founded in January 2018, our mission is to satisfy the worlds appetite. We currently partner with over 200 brands, across UAE, Bahrain, KSA, Kuwait and Qatar, operating 200+ kitchens.
Our smart kitchen operating system (SKOS) - built in house, ensures speed and efficiency, in all our operations, across the business, with a focus on making sure our customers are always satisfied and that their brand is continuously growing.
Kitopi enables restaurants to open delivery only locations by providing the necessary infrastructure and software with minimal capital expenditures and time as well as taking care of the entire customer experience journey: receiving and processing orders, cooking, delivery operations and managing customer feedback.