Restaurant Host Full-time Job

A little taste of your day-to-day

Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:

Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards

Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy

Welcoming guests to the Restaurant, by using the Restaurant name

Inquiring if they have a reservation and noting it in the reservation book if they do

Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book

Being attentive to guest requests

Escort guests to their preferred table or reserved table and seat guests according to restaurant standards

Take telephone bookings and document in the Reservation system according to restaurant standards

Train servers and runners as per SOP

Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor

Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus

Might assist with food and beverage service

Maintain detailed knowledge of menu, including daily specials

Maintain current information on all general activities of the hotel

Task related administrative tasks

Perform any reasonable tasks as instructed by Manager

What We Need From You

Great communication skills

Ability to work in a team and in different functions

Warm and inviting personality

Ability to think calmly under pressure

Willingness to learn open-mindedly

Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you

Passion of food and curiosity for something new

Basic organisation skills in restaurant operation

About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.