Reservations Supervisor Full-time Job

Responsibilities

Answer the telephones professionally and in a manner, including transferring and routing misdirected calls and taking messages at any given time.

Provide supervision, training, direction and leadership to Reservations Agent, including scheduling, performance management and department planning

Monitor day-to-day operations to ensure call / emails volumes are managed in the most efficient manner possible, administrative duties are completed and productivity is maximized.

Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee. Providing accurate and individualized information to the guests.

Preferred Qualifications And Skills

High school education or equivalent experience.

Previous experience in a prestigious hotel

What to Expect: You Will....

Be part of a cohesive team with opportunities to build a successful career with global potential.

Have the opportunity to engage in diverse and challenging work.

Be recognized for excellence.

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.