Reservations Agent Full-time Job

1 week ago   Tourism & Hospitaltity   Dubai   168 views Reference: 35698
Job Details

Key Duties And Responsibilities

A commitment to a sense of urgency, immediacy, and total responsiveness.

Anticipate guest needs and address them in a refreshing, respectful and polite manner.

Demonstrate a willingness to “go the extra mile” to exceed guest expectations.

All reservations are processed accurately and efficiently.

All relevant details are recorded accurately e.g., payment details.

Confidentiality of information is always maintained.

Ensure to remain aware at all times of what packages are on offer and which tiers to sell at and communicate specials and promotions to guests.

To utilize “preferences”, “traces “and comments to ensure that the relevant departments are kept updated with regards to any preferences made by guests e.g. transport, wine, cots, allergenic pillows etc.

To ensure that all relevant administration is kept updated at all times.

Company Description
Found only in the worlds most inspiring destinations, One&Only is an exceptional collection of one-off Resorts and Private Homes, each with its own distinct narrative and charisma. Designed in harmony with nature and immersed in rich culture, they offer extraordinary experiences across beach, wilderness and urban locations, placing you in the heart of each fascinating environment.