Research Manager Full-time Job1 week ago Others Sharjah 36 views Reference: 14027
Ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.
Adept in independently handling all stages in a Customized Market Research Project: 1. Responding to RFP / Proposal Design (Objective, Research design, Sample design, costing)
2. Project Launch
3. Questionnaire design
4. Presentation preparation and sharing insights with client
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management.
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
Identify and recommend enhanced and new services that answer clients' business needs Build and maintain ongoing relationships with the identified key persons within client organization
Able to influence and persuade.
Strong customer service and interpersonal communication skills.
Ability to analyze and interpret data in a challenging and insightful manner. Strong and articulate verbal and written communication skills.
Efficient time management, ability to multi-task and detail-oriented.
Displays maturity and creative problem-solving skills in handling crises. Recommend improvements in work processes within area of responsibility.
Analyses and interprets financial information to ensure the achievement of business targets and early identification of issues/crisis.
A LITTLE BIT ABOUT YOU
Postgraduate or MBA from a well-known institute
At least 5 years’ experience in Quantitative Consumer Insights role
Strong Client Focus and Proactiveness
Working knowledge of statistics and multivariate analysis
Working knowledge of research techniques and methodologies
Experience in customer experience research (Customer Satisfaction and Mystery Shopping) in a big plus
Fluent in English and Arabic languages is a must
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the worlds population.