Research Manager Full-time Job

RESPONSIBILITIES

Ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.

Adept in independently handling all stages in a Customized Market Research Project: 1. Responding to RFP / Proposal Design (Objective, Research design, Sample design, costing)

2. Project Launch

3. Questionnaire design

4. Presentation preparation and sharing insights with client

Account Management

Business development

Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management.

Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.

Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials

Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets

Identify and recommend enhanced and new services that answer clients' business needs Build and maintain ongoing relationships with the identified key persons within client organization

Qualifications

Proactive.

Able to influence and persuade.

Strong customer service and interpersonal communication skills.

Ability to analyze and interpret data in a challenging and insightful manner. Strong and articulate verbal and written communication skills.

Efficient time management, ability to multi-task and detail-oriented.

Displays maturity and creative problem-solving skills in handling crises. Recommend improvements in work processes within area of responsibility.

Analyses and interprets financial information to ensure the achievement of business targets and early identification of issues/crisis.

Additional Information

A LITTLE BIT ABOUT YOU

Postgraduate or MBA from a well-known institute

At least 5 years’ experience in Quantitative Consumer Insights role

Strong Client Focus and Proactiveness

Working knowledge of statistics and multivariate analysis

Working knowledge of research techniques and methodologies

Experience in customer experience research (Customer Satisfaction and Mystery Shopping) in a big plus

Fluent in English and Arabic languages is a must

NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View(TM).
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the worlds population.