Receptionist Full-time Job

6 days ago   Human Resources   Dubai   40 views Reference: 14463
Job Details

What Will You Do

Your main duties and responsibilities are:

Answer all incoming reservations calls as quickly as possible, and maximize covers to achieve the daily recommended target

Ensure to confirm all booking and reservations within 24 hours

Take and manage new reservations while adding them to SevenRooms

Handle members and guests’ enquiries or requests, providing correct and accurate assistance or information which meets

their needs

Ensure all cancelled/refused/waiting lists are recorded with the reason for cancellation/refusal and that all details are

followed up and actioned

Ensure communication with all relevant parties is clear, consistent and transparent and also ensure flexibility throughout

service to maximize guests’ expectations

Maintain personal knowledge of all Club’s members and refresh your knowledge constantly

What We Are Looking For

The successful candidate will have the following experience and skills:

Minimum 2 years’ experience in same or similar role in luxury hotels or fine dining restaurant

Excellent level of spoken and written English is a must

Have strong organisational and time management skills with a high degree of flexibility

Excellent communication and listening skills

Demonstrate integrity in all dealings and maintain high level of confidentiality

Have the ability to drive initiatives to increase brand loyalty

Ability to work long shifts and be flexible with your time

Company Description
The Arts Club was founded in Mayfair, London in 1863 by men of vision in order to provide a haven for those people who had professional or amateur relationships with the Arts, Literature or Sciences. The club is delighted to be the first international outpost based in Dubais DIFC. The club spans an impressive 65,000 square feet, set over four floors. It provides Members with an extension to their own homes: elegant, comfortable, versatile, and surrounded by like-minded individuals therein