Pool Bar Waiter/Waitress Full-time Job

Every day is different, but you’ll mostly be:

Read daily events, to acknowledge any VIP’s arrivals.

Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked

Present children's menus when appropriate, and describe specials and alternative cuisine

Serve and clear food and beverage items in an unobtrusive and professional manner

Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures

Carry trays, bus and reset tables with linen, china, glass and silver

Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved

Follow cash and credit card procedures according to the guidelines of the accounting department

Maintain a clean, neat and orderly restaurant throughout service

Polish silver, refill salt, pepper and sugar, creamers, etc

Ensure that work station is stocked with appropriate condiments at all times

Report any guest comments regarding food and beverage to manager

Conscientious handling and maintenance of operating equipment

Learn and adhere to safety, sanitation and hygiene policies

Maintain good working relationships with colleagues, and all other departments

Maintain complete knowledge of all F&B services, outlets and hotel services/features

Perform opening/closing side duties as assigned and set all tables according to standards

Report to manager any kinds of deviation from set standard and procedures

Ensure that all service and storage areas are kept safe and clean

Help minimize waste, neglect, breakages and mishandling of supplies and equipment

Carry out light cleaning and maintenance of the outlet

Assist other Food & Beverage Outlets in their operations during peak hours if needed

What We need from you:

The strength tp lift, push and pull big objects up to 50lbs (23kg) which can also involve bending and kneeling

A good grasp of reading, writing and basic math

The flexibility to working night, weekend and holiday shifts

Strive for excellence in an eager and motivated manner

Possess the ability to work under pressure

Demonstrate exceptional timekeeping and reliability

Great communication, you;ll be warm, welcoming and easy to talk to

About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.