Pool Bar Manager Full-time Job

3 weeks ago   Tourism & Hospitaltity   Ras Al Khaimah City   111 views Reference: 31233
Job Details

Every day is different, but you’ll mostly be:

Effectively manage the Pool Bar by ensuring the following:

Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

Adhere to opening and closing procedures

Adhere to bill-paying procedures

Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc

Personally meet and farewell a minimum of 80% of your customers

Encourage and motivate staff to provide optimum service during all shifts

Share recommendations and guest comments to the Chef and Director of Food and Beverage to reflect current customer profile

Develop and implement a Promotions Calendar for F&B products in the restaurant

Manage special event concepts

Anticipate market changes and review operations when necessary

Conduct competitor analysis

Create positive publicity opportunities

Manage customer database and utilize it effectively

Up-sell property facilities

Actively pursue cost-saving measures

Recycle wherever possible

Liaise with the Sales Manager during the tender process to obtain new accounts; Food and Beverage-specific

Manage wage and beverage cost


Stock control

Analyze food and beverage statistics through the point-of-sale system

Works with Superior on manpower planning and management needs

Works with Superior in the preparation and management of the Department’s budget

What We need from you:

Demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the Company.

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by a local government agency.

Problem-solving, reasoning, motivating, organizational and training abilities.

Good writing skills

Leadership Skills

Diploma in Hotel Management, Food and beverage, or related field.

4 years of related experience, including supervisory experience, or an equivalent combination of education and experience

Company Description
About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.