Performance Management Officer Full-time Job

2 weeks ago   Human Resources   Dubai   73 views Reference: 19819
Job Details

The job holder is required to provide support to the Performance Management Manager in the development, implementation, administration, and communication of Performance Management Framework in Naffco group.

Job holder oversees and manages all activities related to the KPIs assessment cycle, manages stakeholders’ communication and tracks the process to ensure its effectiveness and relevance to the business needs.


Accountable for handling the full KPIs assessment process, cycle and relevant systems effectively.

Responsible for providing support and coordination on various projects and activities related to the performance management process.

Create, review and improve the individuals KPIs and Business unit KPIs ensuring the metrics are efficient as well as effective then do the necessarily updates in the relevant electronic systems.

Build a strong rapport with line managers and employees to build trust and evidence-based methodology in managing KPIs performance and motivate them toward high performance organization.

Provide support to main stakeholders during the change phase and ensure that expectations are aligned.

Contributes to the design, implementation and management of effective recognition programs to retain high performers.

Contribute to the development and delivery of performance management process awareness, training manuals, and relevant procedures.

Analyse the performance management process, generate relevant reports and provide insightful reports and data analysis with action plan for improvement purposes.

Conduct regular awareness and training sessions to support and guide line managers and employees toward proactive performance level as well as train and share with them the new updates in the process and system.

Participate in managing the below expectations performers as per the internal procedures and in collaboration with line managers as well as suggest improvements to enhance this process.

Conduct regular surveys to all employees to evaluated the current performance and KPIs assessment mechanism for improvement purposes.

Collaborate with L & D team to identify the areas of improvement in individual performance and the learning needs requirements.

Desired Candidate Profile

Bachelor degree in HR, Business, psychology or relevant field

CIPD level 3 or above preferable.

Minimum 3 years of experience in handling the KPIs and performance management process. (preferably in manufacturing sector)


Intermediate problem-solving skills.

Intermediate communication skills.

Intermediate employee engagement skills.

Basic change management skill.

Basic data analytics skills.

Preferably ERP system experience.

Company Description
NAFFCO was founded in Dubai, UAE to become the world's leading producer and supplier of life safety solutions. By recognizing the importance and convenience of having easy access to multiple safety services, we became specialized by offering complete solutions under one roof for all types of high quality firefighting equipment, fire protection systems, fire alarms, addressable emergency systems, security systems, custom-made vehicle such as fire trucks, ambulances, mobile hospitals and airport rescue firefighting vehicles (ARFF).
With the most talented and dedicated employees from around the world, NAFFCO has over 450 passionate engineers and over 3 million square feet of manufacturing facilities. We are currently exporting to over 100 countries worldwide.
Our products have been consistently certified by UL, FM, BSI, LPCB and Global Mark according to the latest International Quality Standard for their strict adherence to ISO 9001 quality management systems and certified for ISO 14001 environmental management systems and BS OHSAS 18001 for occupational safety by UL DQS.
Our success is driven by our "passion to protect"; our vision is to become the world's number one provider of innovative solutions in protecting life, environment and property.