NICE Implementation Engineer Full-time Job

2 weeks ago   Engineering   Dubai   26 views Reference: 44607
Job Details

Requirements

Bachelor’s degree in computer science, Information Technology, or related field.

At least 4 years of experience in designing and implementing Nice CX-One software solutions.

Strong knowledge of Nice CX-One software, including Nice IEX Workforce Management, Nice Quality Management, and Nice Interaction Analytics.

Excellent analytical and problem-solving skills.

Expert on Nice inContact administrator, Studio, WFM, Digital, WFO.

Having good experience in contact center & IP telephony topology.

Strong communication and interpersonal skills.

Strong in AI technology

Strong in programming & software development.

Ability to work independently and in a team environment.

Strong project management skills.

Nice Certified Administrator

Company Description
Dicetek is a Global IT Solutions and Services Company, incorporated
in 2006 with its Head Quarters in Singapore. We continue to expand
our global network while providing high valued-added consulting
services that assist our clients in expanding their business
operations on a global basis.
DICETEK has established offices in India, UAE, Singapore & the USA.
As a world-class company with a regional focus, we primarily focus on
providing IT Solutions, IT Consulting, and Professional Services,
across different verticals like Banking & Financial Services, Telecom,
Government, Oil & Gas, Logistics, Supply Chain, Manufacturing,
Sales Automations.
We have a solid performance and reputation in the technology
industry for providing excellent services to our clients.
Our values are represented by our integrity, thought leadership, and
commitment in maintaining a high level of excellence in the constant
the evolving world of information technology.
With more than 16 years in the industry, we have established a
successful track record of Consulting services delivery across a
variety of technical roles across the public and private sectors.
Dicetek has a specialist team of IT Consultants who offer both
international experience and a deep understanding of the local
market.