Marketing Manager Full-time Job

Strategic

Develop the business plan of the Marketing Department in line with the strategic objectives of the Brand

Formulate and communicate the Marketing Department performance objectives and continuously monitor progress and alignment towards strategic objectives

Managerial

Develop the Marketing Department policies and procedures in order to ensure the fulfilment of organizational requirements

Oversee the operations of the Marketing Department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high performance standards and staff pride in contribution

Monitor the yearly budget of the Marketing Department and control expenditure to ensure optimal use

Marketing and Strategic Operations

Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and mark-up factors

Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers

Participate with Brand/ Product Managers and/or the Division Manager in setting up the yearly plan suitable for the market and as per the brands guidelines

Participate with the General Manager in strategic meeting with suppliers, regional teams…to negotiate commercial conditions (margin, animations, exclusivity…)

Monitor the market trends, identify new target markets and determine potential positioning

Coordinate with suppliers, contractors, logistics, marketing and merchandizing with regards to new openings, closing or renovation operations

Maintain smooth relationship with the suppliers and business partners

Reporting

Follow up on sales reports and use information to take action when necessary

Record, monitor and analyse market trends, competitor activities and provides suggested action plans

Provide the General Manager with quantitative and qualitative reports using data from market studies

Financials

Assist the General Manager in defining the yearly strategic plan for the network and in preparing the yearly budgets and forecasted sales

Develop pricing strategies, balancing firm objectives and customer satisfaction

Manage the organization's resources within budget guidelines

Provide prompt, thorough, and accurate information to keep management appropriately informed of the organization’s financial position

Team Management

Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance

Responsible for a team of 3 direct reports.

What You'll Need To Succeed

Experience within the GCC market and a good understanding of the regional customer

Arabic (essential) and French (preferred) language skills

Understanding how to partner with malls to optimize brand exposure within the retail environment and drive relevant traffic to the stores

Understanding customer journeys and experience, CRM management

Understanding the omni environment and how to marry online and offline worlds

Excellent communication skills, strong relationship builder, able to collaborate with retail teams

Previous team management experience with direct reports

Strong business acumen

We are Chalhoub Group, a leading partner for luxury across the Middle East for over 60 years. By blending our Middle East expertise, deep understanding of the local customer and intimate knowledge of luxury, were dedicated to making every customer experience unforgettable. For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. To keep the innovation journey going, the Group has set up The Greenhouse, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.