Manager Residential Handovers Full-time Job

Candidate Qualifications, Experiences & Skills:

• Bachelor’s degree in business management /Real-estate/ Property Major (Valuations). Master’s degree preferred.

• Certified Customer Experience Professional (CCXP) / Customer Relationship Management (CRM) Certification/ Certified Customer Service Professional (CCSP) - preferred

• Strong knowledge of commercial property development processes and regulations.

• Min 4-6 years of experience in handover service, customer service, customer relationship management, sales, or marketing.

• Proven experience in commercial real estate handover operations.

• Proficiency in Ms. Office suite and software applications, including customer relationship management (CRM) systems,

• Strong leadership skills and ability to handle high-pressure situations and resolve conflicts effectively.

• Work under stringent deadlines and high-pressure environment and motivate others.

• Strong analytical skills, interpersonal and influencing skills.

• Excellent communication skills in English and / or Arabic.

• Proven ability to develop and implement successful customer management strategies.

• Ability to work effectively with other senior leaders to achieve business objectives.

• Excellent customer service skills, with a deep understanding of customer needs and expectations.

Dubai Holding is a diversified global investment company that continues to power Dubais growth across 10 sectors, including Real Estate, Hospitality, Leisure & Entertainment, Media, ICT, Design, Education, Retail, Manufacturing & Logistics and Science. Since 2004, we have made strides with an effective strategy aimed at supporting an innovation-driven, knowledge-based economy. This is in line with Dubais long-term ambition of becoming a leading global hub for business and tourism. Follow our journey as we invest in making a lasting impact on Dubai, its people and our economy #ForTheGoodofTomorrow .