Manager Quality Assurance Full-time Job

2 weeks ago   Others   Abu Dhabi   30 views Reference: 27245
Job Details

Key Roles & Responsibilities

Strategic Responsibilities

• Contribute to the development of the Department's strategy, as well as annual business plans.

• Contribute to the development of the Department's policies and procedures, in line with the overall

business objectives of the University, ensuring they promote leading practices and excellence.

• Contribute to the development and management of the Department’s budgets and report back on a

timely basis to ensure that divergences are addressed promptly.

Operational Responsibilities

• Manage the development of the University's educational policies, processes, procedures, workflow

diagrams, KPIs (process level) in coordination with the University's colleges.

• Develop, implement and monitor the quality assurance framework within the University.

• Oversee and manage the implementation of education quality assurance programs, disseminate

guidelines on education quality assurance, and provide expert guidance within the University.

• Produce data and reports on educational performance in coordination with faculty, measuring it

against set standards and KPIs.

• Identify and maintain sound understanding of the operating environment, which may impact

education quality.

• Analyze and advise on compliance activity relating to quality standards for education and training.

• Review and execute internal quality assessments and review gap analysis and improvement reports.

• Report on the effectiveness of institutional quality systems to the IRP Director

• Coordinate the University’s program accreditation from national and international associations /

bodies and manage the University’s licensing and renewal activities.

• Liaise with faculty and administrative functions to prepare documents related to licensing and / or

accreditation at institutional and / or program levels.

• Liaise with education regulators in UAE as well as with all relevant international program and / or

institutional accreditation bodies on matters related to compliance.

• Analyze and advise on effectiveness of University’s education quality systems.

• Analyze and monitor quality assurance issues and liaise with management to address the issues.

• Collect, analyze and disseminate institutional data to assess quality of service and University’s education outcomes.

• Administer dissemination and collection of identified student surveys and for analyzing results.

• Conduct benchmarking studies to compare the University with other leading institutions / universities

to support business case for change and provide leading practices in education quality.

• Ensure adherence to the University's information security policies and procedures, and report

breaches or other security risks accordingly.

• Ensure coordination with other departments to facilitate the accomplishment of tasks and

responsibilities, as and when needed.

• Perform any other tasks assigned by Line Manager.

Supervisory Responsibilities

• Provide coaching, guidance and mentoring as required to enhance the internal capabilities of the

team and ensure the achievement of established objectives and plans.

• Recommend appropriate training courses as per the pre-determined training needs, evaluate their

effectiveness, and monitor their results.

• Carry out performance appraisals for subordinates according to planned schedules and recommend

necessary actions as per the applied practices.

• Conduct periodic meetings with subordinates to ensure that priorities are clear and workflow is

running smoothly.

• Follow-up on employees' administrative affairs such as vacations, leaves and other administrative and

related affairs.

Company Description
The UAEs top-ranked university, Khalifa University is leading R&D of real-world solutions and preparing science and engineering graduates to build a better world.