Lobby Ambassador Full-time Job

What is in it for you?

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

Greet and welcome visitors, ensuring a positive first impression.

Manage check-ins and check-outs efficiently and accurately.

Provide assistance and answer inquiries from visitors and guests.

Maintain a clean and organized lobby area.

Direct visitors to the appropriate person or department.

Monitor security by ensuring only authorized individual’s access the premises.

Handle incoming calls and transfer them to the relevant individuals.

Assist with administrative tasks, such as sorting mail and managing deliveries.

Service focused personality is essential; experience is an asset

Prior experience working with Opera or a related system

Ability to work well under pressure in a fast paced environment

Your Experience And Skills Include

Ability to work cohesively and collectively as part of a team

Fluency in English; additional languages are a plus (Russian Speaker)

Bilingual or multilingual proficiency is a bonus.

High school diploma or equivalent.

Proven experience in a customer service or front desk role.

Excellent communication and interpersonal skills.

Friendly and approachable demeanor.

Ability to remain calm and professional in high-pressure situations.

Rixos offers exceptional escapes that go beyond the imagination to open a new world of horizons for our guests. Our expertise for balancing the ultra-all-inclusive concept with a vibrant, luxury ambience and family friendly adventures truly defines the Rixos experience. Rixos makes holiday dreams come true for everyone.