Learning & Development Managers Full-time Job

3 weeks ago   Others   Dubai   57 views Reference: 35236
Job Details

What will I be doing?

As a Learning and Development Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. You will lead multiple initiatives aimed to achieve and maintain hotel's Forbes five-start rating over the years. Specifically, a Training Manager will perform the following tasks to the highest standards:

Plan and drive diverse programs, such as training and recognition initiatives to ensure implementation and consistent execution of Forbes Travel Guide standards across the hotel.

Initiate the necessary trainings and activities to maintain Conrad Dubai standards.

Foster continuous learning culture by cultivating and promoting a culture of continuous learning and development.

Organize, facilitate and monitor the effectiveness of onboarding programs along with required training documentation.

Support various departments in developing cutting-edge functional excellence and enhancing leadership capabilities.

Provide key input on training aspects for all activities and plans within the hotel.

Implement programs aimed at the continuous improvement of processes across different departments.

Induct, coach and mentor new Team Members through the implementation of a strong process.

Lead all Hilton-specific and Conrad Dubai required initiatives.

Partner with departments to deliver training programs and other organizational and leadership development intervention.

Guide and oversee Departmental Trainers' initiatives to ensure alignment with and contribution to hotel business objectives.

Prepare annual training calendar for the hotel, aligning them with broader organizational goals and objectives.

Work closely with the Department Trainers' initiatives to ensure alignment with and contribution to hotel business objectives.

Drive the performance management and succession planning processes in close collaboration with key stakeholders.

Foster talent development and growth by actively identifying and nurturing the potential of team members, encouraging their meaningful contribution to enhance hotel performance, retention and overall engagement.

Ensure the high quality of career development pathways, supporting both individuals and team development endeavors with a full focus on excellence.

What are we looking for?

A Learning and Development Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Thorough knowledge of modern learning and development tools and technique

Excellent communication and presentation skills

Excellent people management skills

Demonstrated ability to develop interpersonal relationships

Positive attitude

Committed to delivering a high level of customer service, both internally and externally

Excellent grooming standards

Flexibility to respond to a range of different work situations

Ability to work under pressure

Ability to work on their own or in teams

Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint

Exceptional presentation and grooming

Company Description
Hilton is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 150 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton onFacebook,Twitter,LinkedIn,InstagramandYouTube.