Learning and Development Manager Full-time Job

2 weeks ago   Training   Dubai   112 views Reference: 35676
Job Details

Key Accountabilities

Leadership Learning & Education

Working with the Sephora University ME Director, define the yearly Leadership training plan, with modules and training packages associated, according to business needs and priorities.

Responsible for delivering all Leadership-related training modules, in-class and/or digitally.

Manage the training calendar and allocated budget for all Leadership training.

Update/create training material to support development of the management and leadership skills of Sephora Supervisors and Store/Shop Managers.

Support identification, coaching and development of key leaders.

When needed, source, collaborate and support training delivery of external providers.

Manage and deliver coaching to identified Store leaders.

Follow up on knowledge growth, skills acquisition, and implementation at store level.

Partner closely with cross-functional business partners:

Retail – align on business & support needed at store level.

HR – support the career evolution of Sephora leaders.

KSA Training Manager – tight collaboration and ensure all initiatives are cascading in KSA.

EME Training team – implementation of modules & collaboration on projects

Retail Learning & Education

Ensure full support and adapted training plan is provided to support training of all retail initiatives.

Support the Omni Customer Experience Education Lead in building the training plan and material.

Monitor training delivery and follow up of the Experience Lead (major focus on on-boarding, cross-category, client experience).

Partner with Retail team to support training material’s creation for local retail initiatives.

Supervise creation and delivery of training for Key Commercial Periods.

Partner with EME team to implement training for new retail initiatives

Company Description
At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact peoples lives through the unlimited power of beauty.
As part of the LVMH family, Sephora is a powerful presence in markets around the world, constantly transforming and elevating the beauty shopping experience.
With our 3 000 stores & corners in 35 markets, we offer clients a unique retail experience, in store and online, through innovative services and an unparalleled beauty selection.
Beautifying peoples lives is what our more than 52 000 passionate in-store and office team members thrive to do every day. At Sephora, you can unleash your creativity, because weve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us!