Kids Club Attendant Full-time Job

Main Duties/Description

Provide fun, safe and interesting, environment for Guests five to twelve years old while complying with all four Seasons Standards and policies.

Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.

Comply with all Four Seasons’ policies and procedures.

Organize, monitor, and participate in daily activities (including: games, activities, arts and crafts) based on ages and skill level of children ensuring safety of children.

Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.

Work harmoniously and professionally with co-workers and supervisors.

Answer questions about the city, hotel and Four Seasons portfolio.

Play a variety of sports and recreational activities

Retain accurate records: children in attendance, safety waivers, children’s birthdays and cards.

Assist in room set up and organization.

Standard Duties

To provide a friendly and professional service that always exceeds guests’ expectations.

To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's

rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.

To undertake other duties and responsibilities which, while outside the normal routine, are within the overall

scope of the position.

To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance

and hygiene and adhere to the hotel and department personal appearance standards.

To comply with local legislation as required.

To maintain good working relationships with your colleagues and all other departments through working by The

Golden Rule.

To respond to any changes in the division as dictated by the needs of the industry, company or hotel.

To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job

capability as assigned, including redeployment to alternative departments/areas if required, to meet business

demands and guest service needs.

Conduct and attend training sessions as outlined.

Perform other tasks or projects as assigned by the Front Office Manager or Assistant Director of Rooms.

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.