An opportunity has arisen for an IT Support Specialist position to join our Information and Technology department in Jumeirah Port Sóller Hotel & Spa.
The main duties and responsibilities of this role are:
To ensure the smooth operation of Jumeirah Port Soller IT software, hardware and services maintaining a healthy, clean and safe environment.
Ensuring the timely repair and return of any faulty systems or item of equipment.
Ensuring all backups of data on the LAN and PMS are undertaken properly in line with JI policy and stored appropriately.
Ensuring adequate emergency coverage is provided for IT support during absence and vacation.
Ensuring the availability of all items of stationery and consumables required for computer equipment in the hotel.
Ensuring that all data corrupted by either hardware or software faults is rebuilt.
The ideal candidate for this position will have the following experience and qualifications:
Completed high school education
MSCE, MOS, CCNA
Must have an specialization diploma or equivalent
Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 26 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubais Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirahs name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Groups award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with ten featuring in the Gault&Millau UAE 2022 guide. The group also has three Michelin starred restaurants Shang High, LOlivo and Al Muntaha. The health and safety of guests and colleagues remains Jumeirah Groups utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each markets respective government directives.