IT Operations & Support Engineer Full-time Job

To be considered for the role, you must meet the below requirements:

Bachelor's degree in Information Technology.

3+ Years Experience in Information Technology Communication.

Training courses in communication, application support and customer support aspects from a recognised vendor or training institution.

Experience in the computer and communication industry as a support engineer dealing with application support.

Ability to think around issues and look at the broader picture to provide solutions through a variety of problem-solving techniques.

Knowledge of using PCs and Peripherals as well as other office tools such as MS Office and Outlook.

Service desk & Incident Management.

Problem Management Infrastructure Operations.

ITIL certification, Database experience (SQL/Oracle), and Application (Java) Support experience are preferred.

Based in Dubai, the Emirates Group employs over 103,363 staff from more than 160 nationalities. The Emirates Groups extensive and diverse international portfolio includes the worlds largest international airline, Emirates, and one of the largest combined air services provider in the world, dnata. For the year financial year ending 2017-18, the Emirates Group posted a profit of AED 4.1 billion (US$ 1.1 billion). Within the Group there are a diverse range of businesses which offer a wide spectrum of career opportunities, all of which can be explored through the Group's dedicated careers website, emirates.com/careers
Essential to the Groups ongoing success is the employment of high-quality people who benefit from living and working in Dubai, a modern cosmopolitan city offering one of the most desirable lifestyles in the world. The Emirates Group employees come from over 160 nationalities, receive tax-free salary and benefits package, and are offered professional development opportunities to further their careers with the organisation. If you are a high-performer, seeking a career challenge, personal and professional development, and reward and recognition for your contribution, then the Emirates Group is the perfect opportunity for you. To find out more about the career opportunities the Emirates Groups offers and how to become part of our future growth and rapid success, visit emirates.com/careers