In Room Dining Supervisor Full-time Job

1 week ago   Tourism & Hospitaltity   Dubai   16 views Reference: 37822
Job Details

What will I be doing?

As an In Room Dining Supervisor for Conrad Dubai, you will be responsible for supervising room service operations to deliver an excellent Guest and Member experience. An In Room Dining Supervisor will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:

Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development

Ensure compliance of brand standards

Evaluate guest satisfaction levels with a focus on continuous improvement

Aware of trends and propose ideas to build the range and quality of Food and Beverage

Optimise sales and contain costs, identifying any areas for action

Set achievable budgets and other short- and long-term functional goals

Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars

Maintain strong internal control environment and compliance to hotel/company policies and procedures

What are we looking for?

A In Room Dining Supervisor for Conrad Dubai serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in a similar role

Effective management skills

Negotiation and influencing skills

Positive attitude

Excellent communication skills

Ability to work under pressure

Good grooming standards

Company Description
Hilton is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 150 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton onFacebook,Twitter,LinkedIn,InstagramandYouTube.