HR Manager Full-time Job

Your day to day

People

Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey.

Educate and train managers on HR disciplines to foster productivity and enhance performance.

Welcome and conduct new team member orientation.

Oversee maintenance of accurate and up-to-date personnel files and records for all employees.

Ensure hotel or company hiring standards and applicable laws and regulations are followed.

Build great relations with outside contacts.

Financial

Help create and work within the HR department budget.

Monitor staffing and labour standards to manage costs.

Mitigate financial risks associated with employee relations issues.

Identify and analyse local compensation and benefits practices to ensure financial competitiveness.

Guest Experience

Develop creative ways to inspire and motivate team members to provide guests with a unique experience.

Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction.

Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.

Responsible Business

Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community.

Ensure compliance with relevant employment laws, policies and procedures.

Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes.

Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues.

Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.

Accountabilities

This is the top HR role in a hotel. Typically manages HR colleagues

About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.