Housing Controller-Night Shift Full-time Job

3 weeks ago   Facilities Management   Sharjah   42 views Reference: 31383
Job Details


Ensure all residential students check in before curfew and address any needs required by the students at night.

Work with Complex Managers, Residential Hall Coordinators, Resource officers, Resident Assistants and other units on campus to create a strong community in the complex.

Provide a friendly environment for the residents.

Ensure the safety and well-being of our students during the night hours.

Oversee the safety and security of resident students with the Residential Life Resource Officers and RHCs.

Address potential cases of students not reporting to the halls after curfew.

Follow-up on hall maintenance, and other issues reported to OPD/IT/Facilities at night.

Monitor visitors and provide access only to those allowed under department policy.

Manage student conduct issues as noted in the residential policies and student handbook, working with the Complex Manager to document inappropriate behavior.

Play an active role in move in and move out procedures which includes assignments, charges, transfers and cancellation.

Welcome students and handle check-in, meet and greet, and provide support to the SRLD staff.

Handle administrative requests and correspondence such as curfew management, access cards and maintain student records using housing management system.

Ensure students understand the rules, regulations, facilities and services to students through direct communication and flyers/posters.

Refer students when necessary to the proper resource on campus, university health care, student counseling, academic support center, etc.

Assist in fire drills supervision and any other request from security and emergency management.

Provide access to students to their rooms in case of lost/damaged access card.

Participate in trainings and educational workshops.

Manage emergency operations according to SRLD policies and university policies.

Maintain AUS assets stores and correspond with the operations officer when necessary.

Other duties as assigned in order to fulfil the mission of SRLD.

Qualifications And Skills Required

Able to work 4 days per week – Monday to Sunday – Night Shift only.

Bachelor’s Degree.

Excellent verbal and written English communication skills.

Computer literate with high aptitude for technology.

Ability to manage priorities in a fast-paced work environment.

Values collaboration in a dynamic working environment.

Strong interpersonal, leadership, problem solving and teamwork.

Multi-tasking and work standards/quality.

Dependability and ability to complete tasks in a timely manner.

Positive attitude and good communication skills

Commitment to delivering a high level of customer service.

Experience in a higher education work environment is an advantage.

Knowledge of Arabic is an advantage.

Company Description
For more than 25 years, American University of Sharjah (AUS) has promoted ideas, research and creative work that have inspired development and change, driven by our core belief that tomorrow matters. AUS was founded in 1997 by His Highness Sheikh Dr. Sultan bin Mohammed AlQasimi, UAE Supreme Council Member and Ruler of Sharjah. The embodiment of His Highness vision, AUS is a place where students are nurtured and encouraged to excel academically, thrive socially, celebrate their cultural diversity, and have a positive influence in their communities.
Located in University City, Sharjah, AUS is a not-for-profit, independent, institution of higher education formed on the American model. We offer 28 majors and 45 minors at the undergraduate level, 15 master's degrees programs and four PhD programs through the College of Architecture, Art and Design; the College of Arts and Sciences; the College of Engineering; and the School of Business Administration. These programs are designed to meet the challenges of a competitive and dynamic business and industrial environment.