Housekeeping Supervisor Full-time Job

3 weeks ago   Facilities Management   Dubai   37 views Reference: 31468
Job Details

Key Roles & Responsibilities

Manage and supervise all tasks of his/her staff

Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures

Supervise public areas

Ensure that guest supplies are replenished

Ensure guests’ requests are promptly and courteously met

Report damage or malfunction in hotel rooms using P.M.S system

Maintain equipment in proper state of cleanliness and repair

Maintain a section floor report

Conduct daily briefings with staff at floor level

Conduct regular room checklists

Report unusual behavior/activities on floors to Assistant Housekeeping Manager

Record room status in allocated section accurately

Comply with hotel’s health, safety and hygiene policies

Attend meetings and training sessions as required

Fully understand the difference in guest levels (VIP) and in room categories

Qualifications

PERSONAL ATTRIBUTES

Good reading, writing and oral proficiency in English

Must be well presented and professionally groomed at all times

Strong interpersonal skills and attention to detail

Must have good leadership skills and training skills

Company Description
Raffles is an oasis for the well-travelled, and the home of emotional luxury.
With a history dating back to 1887, when Raffles Singapore opened its grand colonial doors for the first time, Raffles Hotels & Resorts, part of Accor Group, is an award-winning, international brand.
A global portfolio of fourteen landmark properties, and part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, all properties embodies the spirit and elegant aesthetic of the brand. From secluded resorts to city hotels, the iconic Raffles experience is found in Singapore, Cambodia, China, Indonesia, Philippines, UAE, Saudi Arabia, The Seychelles, Turkey, Poland and France.
Every hotel and resort in the Raffles family has a unique personality. Each has a story to tell and a distinct sense of place. What unites them, and makes them indefinably and sublimely Raffles, is their proud dedication to the legendary Raffles tradition of delivering thoughtful, personal and discreet service.
Every employee wears a pin bearing the Travellers Palm because it is the symbol of the oasis. Travellers of old would drink the water stored in the base of its cup-like leaves, and use its East-West orientation as an informal compass. It is a reminder that the spirit of hospitality and sanctuary is alive and well at every Raffles hotel and resort.