Housekeeping Order Taker Full-time Job

2 weeks ago   Facilities Management   Dubai   80 views Reference: 13842
Job Details

What Is In It For You

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and the opportunity to earn qualifications while you work

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.

To answer and handle calls, wake-up calls and messages, properly using the telephone etiquettes and Risos standards.

To respect the privacy of the guests and the confidentiality of the information.

To report any guest comment or complaint.

To set-up inventory and monitor supplies and other commodities upon guest requests.

To update the above items’ availability in the PMS.

To be aware of and to follow emergency and security procedures.

To fulfill administrative tasks, housekeeping office coordination and filing.

To respect key handling procedures.

Your Experience And Skills Include

Minimum of 1-2 years’ experience in 5* hotel.

Experience in the GCC and/or Middle East Region is a plus.

Excellent communication skills, both written and verbal required.

Be committed to exceeding guest expectations

Company Description
Rixos offers exceptional escapes that go beyond the imagination to open a new world of horizons for our guests. Our expertise for balancing the ultra-all-inclusive concept with a vibrant, luxury ambience and family friendly adventures truly defines the Rixos experience. Rixos makes holiday dreams come true for everyone.