Housekeeping Order Taker Full-time Job
2 weeks ago Facilities Management Dubai 80 views Reference: 13842Job Details
What Is In It For You
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What You Will Be Doing
To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.
To answer and handle calls, wake-up calls and messages, properly using the telephone etiquettes and Risos standards.
To respect the privacy of the guests and the confidentiality of the information.
To report any guest comment or complaint.
To set-up inventory and monitor supplies and other commodities upon guest requests.
To update the above items’ availability in the PMS.
To be aware of and to follow emergency and security procedures.
To fulfill administrative tasks, housekeeping office coordination and filing.
To respect key handling procedures.
Your Experience And Skills Include
Minimum of 1-2 years’ experience in 5* hotel.
Experience in the GCC and/or Middle East Region is a plus.
Excellent communication skills, both written and verbal required.
Be committed to exceeding guest expectations
