The main duties and responsibilities of this role:
Plan, organize and supervise all Housekeeping activities.
Ensure team is trained, motivated and focused.
Set the standards of cleanliness and maintenance of all operations.
Maintain the Hotel policies and procedures as agreed by the Management in accordance with The Hotel’s business plan.
Strive to achieve the highest standards of cleanliness in guest rooms 24hrs a day.
Ensure that all guest requests are handled efficiently and professionally at all times.
Liaise with Front Office on forecasting VIP arrivals and ensure the smooth flow of communication between the Departments.
To conduct periodic inspections throughout the hotel to assess the cleaning standards.
The ideal candidate for this position will have the following experience and qualifications:
Previous Housekeeping & Laundry experience as well guest/employee relations training.
Knowledge of proper cleaning techniques, use and requirements or equipment.
Ability to perform basic mathematical calculation.
Knowledge of proper chemical handling.
Ability to communicate satisfactorily in English with guests, management and co-workers to their understanding.
Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 26 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubais Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirahs name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Groups award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with ten featuring in the Gault&Millau UAE 2022 guide. The group also has three Michelin starred restaurants Shang High, LOlivo and Al Muntaha. The health and safety of guests and colleagues remains Jumeirah Groups utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each markets respective government directives.