Housekeeping Attendant Full-time Job

3 weeks ago   Facilities Management   Dubai   37 views Reference: 31452
Job Details

Cleans and maintains areas of responsibility according to set standards and procedures

Replenish guest supplies

Ensure guests requests are promptly and courteously met

Report damage or malfunction in hotel rooms/areas to Supervisor

Maintain equipment in a proper state of cleanliness and repair

Maintain a section room report as well as a daily productivity report

Attend daily briefings with supervisor and takes on daily assigned tasks

Reports lost and found articles to the housekeeping office immediately

Handle guest complaints, reporting them to Supervisor immediately

Report unusual behaviour/activities in guestroom, floors/ public areas to Supervisor

Record room status in allocated section accurately

Comply with hotel’s health, safety and hygiene policy

Adhere to personnel grooming and hygiene standards

Attend meetings and training sessions as required

Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Fully understands the difference in guest levels (VIPs) and Room Categories

Must adhere to all Lost and Found procedures

Proper follow up of HK SOPs

Must comply with all fire evacuation procedures and first aid trainings

Must comply with Raffles grooming standards

To attend proper trainings and have best conduct at work


Good organizational skills

Good level of engagement with guests

Good knowledge of Housekeeping Operations


Secondary education

Good Housekeeping knowledge

Company Description
Raffles is an oasis for the well-travelled, and the home of emotional luxury.
With a history dating back to 1887, when Raffles Singapore opened its grand colonial doors for the first time, Raffles Hotels & Resorts, part of Accor Group, is an award-winning, international brand.
A global portfolio of fourteen landmark properties, and part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, all properties embodies the spirit and elegant aesthetic of the brand. From secluded resorts to city hotels, the iconic Raffles experience is found in Singapore, Cambodia, China, Indonesia, Philippines, UAE, Saudi Arabia, The Seychelles, Turkey, Poland and France.
Every hotel and resort in the Raffles family has a unique personality. Each has a story to tell and a distinct sense of place. What unites them, and makes them indefinably and sublimely Raffles, is their proud dedication to the legendary Raffles tradition of delivering thoughtful, personal and discreet service.
Every employee wears a pin bearing the Travellers Palm because it is the symbol of the oasis. Travellers of old would drink the water stored in the base of its cup-like leaves, and use its East-West orientation as an informal compass. It is a reminder that the spirit of hospitality and sanctuary is alive and well at every Raffles hotel and resort.